We are committed to safeguarding your privacy online.
We use the information that we collect about you to facilitate your use of our website for the placing of orders for our services and to be able to send you communications about your order or that may be of interest to you, either electronically or otherwise.
This policy will let you know:
Who is collecting your information
With whom your information may be shared
What choices are available to you regarding collection, use and distribution of your information
How you can access, update or delete your information
How we treat your personal information
The kind of security precautions that are in place to protect the loss, misuse or alteration of your information.
1. We collect the following types of information about you when you use our website:-
a. Information provided by you personally such as your name, postal address and email address and other information that you supply in connection with your placement of an order for our services.
b. We will not share the information you provide to us with any third party without your express permission for us to do so.
2. Why do we collect information?
a. Information is collected from you so that we are able to properly process your order for our services and to communicate with you regarding any such order. We also find it useful to know what is of interest to you so that we can tailor our website content to make it more relevant to you in the future.
3. With whom do you share personal information about me?
a. No third parties will have access to your name or personal contact information unless you authorise us to share it with them. We will not transfer any personal information about you to anybody outside of the European Union.
b. Our website may contain links to other websites and services that are not owned or controlled by us. These sites have their own privacy policies and we are not responsible for their privacy practices. You are therefore encouraged to read the privacy statements for each site that you visit through our website.
4. Can I see the information that you have collected about me?
a. Yes, once we have established that the person asking for the information is the subject of the information we will provide a copy of all the personal information that we hold about them. If you want to see such information then you should write to us at our trading address. You must include within that letter contact details for you so that we can contact you. There is a fee of £10.00 for providing such information.
b. You are entitled at any time to change your password and or login details where we have implemented such facilities on our website. You are also entitled to correct any information that we have about you that is incorrect.
a. What is a cookie?
A cookie is a small amount of data, often including a unique identifier, sent to the browser of your computer or mobile phone (referred to here as a "device") from a website's computer. It is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it. To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, and not the cookies sent to you by other websites. Many websites do this whenever a user visits them to track online traffic flows.
On our website, the cookies record information about your online preferences so we can tailor the site to your interests. You can set your device’s preferences to accept all cookies, notify you when a cookie is issued, or not receive cookies at all. Selecting the last option means you will not receive certain personalised features, which may result in you being unable to take full advantage of all the website's features. Each browser is different, so please check the "Help" menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us analyse the profile of our visitors, which helps us provide you with a better user experience. For example, if on a previous visit you went to our marketing pages, we might find this out from your cookie and highlight marketing information on subsequent visits.
c. Third party cookies on our pages
Please note that during your visits to our website you may notice some cookies which are unrelated to us. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.
d. How to delete cookies or control them
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this for a wide variety of browsers. You will also find details on how to clear cookies from your computer as well as more general information about cookies. For information on how to do this on your mobile phone’s browser, you will need to refer to your handset manual.