Bosworth wins the SME
Northamptonshire
Service Excellence Award

At the end of October the SME Northamptonshire
Business Awards 2016 took place at
the Mercure Daventry Court Hotel, hosted
by Vick Hope a Cambridge Graduate and
presenter on 4Music and ITV2. The awards
are in recognition of all the small to medium
enterprises in the County and the hard work
and drive of local businesses to continually
improve their services.

In total 57 companies were shortlisted as
finalists for 17 separate awards ranging from
Business of the Year to Young Business
Person of the Year. In our category for Service
Excellence there were 8 companies as category
finalists. In each category there was a runner
up and a winner, obviously we were surprised
and delighted when Bosworth’s name was
called as the winner!

Our host Vick went onto say, “Bosworth were
head and shoulders above their competitors in
this category.” An extremely flattering statement,
considering the successful businesses we were
up against and one of which we are immensely
proud.

Whilst we normally celebrate our successes
via student results and university destinations
/ competitive degree courses it was refreshing
to also recognise we are a business that takes
very seriously the customer service angle of
what we do.

Fiona Pocock, Principal at Bosworth
(pictured opposite in the red dress) believes:
“With 33 different nationalities in our student
body of which a large majority board with
us, the student experience has to be at the
heart of what we do, not only do we expect
that students in our care achieve their very
best academically but that they also develop
into confident and well-rounded individuals,
enriched by their time in our cultural
environment. This starts from the very first
phone call or email with the Admissions Team
right through to the pastoral/boarding care on
offer, our Personal Tutor scheme and the vast
array of extracurricular activities students can
join. We always aim to go above and beyond
to offer a personal tailored service to each
individual in our care.

Our students’ wellbeing is always first and
foremost and it is extremely rewarding to
receive thanks and praise from both parents
and students each year as they depart to top
universities with bright futures ahead, we have
a great sense of pride and satisfaction in all
our students’ successes, especially knowing
the time, effort and dedication of our staff will
make a difference on the international stage.”

 

 Bosworth Independent College

Bosworth Independent College